HEALTH LITERACY QUESTIONNAIRE: REPORT ON THE EXPERIENCE OF RESEARCHERS IN PRIMARY CARE^*

ABSTRACT

Objective:  To analyze themes that emerged from the experience of researchers during the application of the Health Literacy Questionnaire in primary health care.

Method:  The experience report is based on the researchers’ field diary, collecting data from 500 primary healthcare users in the Federal District - of Brazil between May and August 2022. The records were analyzed in the light of Nola Pender’s nursing theory.

Results:  Demands for care emerged as the main category associated with poor quality of care. The perception of a precarious health system was revealed, implying a low level of relevance perceived by users about their cooperation in promoting changes in health services. Final considerations: It was possible to understand the role of the nursing team in involving users in their care and how this directly reflects on health promotion and disease prevention.

Keywords: Health Literacy; Primary Health Care; Surveys and Questionnaires; Nursing Theory.

HIGHLIGHTS

1. Strategies for developing HL in primary care.

2. Promoting awareness of health improvements.

3. Evaluation to implement HL improvements for future research.