Aagja and Garg (2010) |
PubHosQual Scale |
LR/ES/I |
EJ |
EFA/CFA/NV/CV/DV/ICR |
401 |
59 |
24 |
LG |
Ahmad et al. (2009) |
Service Quality Scale |
LR/FC |
EJ |
CFA/CV/DV/S-RR/ICR |
413 |
31 |
10 |
LG |
Akter et al. (2013) |
MHealth Service Quality Scale |
LR/ES/FC/I |
EJ |
EFA/CFA/NV/PV/CV/DV/I-JR/I-T-CR/ICR |
305 |
29 |
22 |
LG/CSM |
Alvarado-Herrera et al. (2015) |
CSRConsPerScale |
LR/ES |
EJ |
CFA/CV/DV/NV/ICR |
1087 |
73 |
18 |
LG/Lack of the PV |
Armfield (2010) |
IDAF-4C+
|
LR/ES |
EJ |
EFA/CtV/PV/T-RR/ICR |
1083 |
29 |
8 |
LG/Lack of the CV/SRM |
Atkins and Kim (2012) |
Smart Shopping Scale |
LR/FC/I |
EJ/TPJ |
EFA/CFA/NV/CV/DV/ICR |
1.474 |
62 |
15 |
LG |
Bagdare and Jain (2013) |
Retail Customer Experience Scale |
LR/EP |
EJ/TPJ |
EFA/CFA/CV/ICR |
676 |
45 |
12 |
LG/This study has not established DV and NV |
Bakar and Mustaffa (2013) |
Organizational Communication Scale |
LR/FC |
EJ |
EFA/CFA/CtV/CV/DV/T-RR/ICR |
596 |
386 |
38 |
LG/Inadequate choose variables to be correlated |
Beaudreuil et al. (2011) |
URAM |
EP/I |
EJ/TPJ |
EFA/CV/DiV/T-RR/ICR |
138 |
52 |
9 |
LG/SSS |
Bhattacherjee (2002) |
Individual trust in online firms scale |
LR/ES |
TPJ |
CFA/CV/DV/NV/ICR |
269 |
18 |
7 |
WBS |
Blankson et al. (2007) |
International consumers’selection of banks scale |
LR/FC |
EJ/TPJ |
EFA/CFA/CV/PV/NV/ICR/I-T-CR |
773 |
60 |
18 |
LG |
Blankson et al. (2012) |
Scale measuring college students’ choice criteria of credit cards |
FC/ES |
EJ |
EFA/CFA/CV/DV/S-RR/ICR |
405 |
59 |
19 |
LG/CSM |
Bolton and Lane (2012) |
IEO |
LR/ES |
TPJ |
EFA/IV/EV/CV/DV/I-T-CR/ICR |
1162 |
NCR |
10 |
LG/Lack of the CFA |
Bova et al. (2006) |
HCR |
I/FC. |
EJ |
EFA/T-RR/ICR |
99 |
58 |
15 |
LG/Scale was administered in a face-to-face interview/SSS. |
Boyar et al. (2014) |
CESS |
LR |
EJ |
CFA/DV/ICR |
446 |
140 |
52 |
CSM |
Brock and Zhou (2005) |
OIU |
LR/I |
EJ |
DV/PV/NV/ICR |
112 |
NCR |
7 |
LG |
Brun et al. (2014) |
Online relationship quality scale |
LR, and ES |
EJ/TPJ |
EFA/CFA/CV/DV/PV/ICR |
476 |
33 |
21 |
LG |
Butt and Run (2010) |
SERVQUAL model scale |
LR/EP |
EJ |
EFA/CFA/CV/DV/ICR |
340 |
17 |
17 |
LG |
Caro and García (2007) |
Perceived service quality in urgent transport service scale |
LR/I/ES |
EJ/TPJ |
EFA/CFA/DV/CV/NV/I-T-CR/ICR |
375 |
68 |
38 |
LG/Lack of the CV or DV |
Chahal and Kumari (2012) |
CPV Scale |
LR/ES |
EJ/TPJ |
EFA/CFA/CV/I-T-CR/ICR |
515 |
32 |
27 |
LG |
Chen et al. (2009) |
Process Orientation Scale |
LR/I |
EJ |
EFA/CFA/CV/DV/I-I-CR/ICR |
356 |
NCR |
6 |
LG/SSS/Lack of the NV |
Choi et al. (2011) |
Measure of dyspnea severity and related functional limitations |
LR/I/EP |
EJ/TPJ |
EFA/CFA/CV/DiV/T-RR/ICR |
608 |
364 |
33 |
CSM |
Christophersen and Konradt (2012) |
Reflective and formative usability scales |
LR/EP/ES |
EJ |
CFA/CtV/PV/EV/ICR |
378 |
80 |
54 |
CSM/SRM |
Cicero et al. (2010) |
ASI |
LR/EP |
EJ/TPJ |
EFA/CFA/CV/DV/ICR |
1281 |
NCR |
29 |
Items are not reverse-scored |
Coker et al. (2011) |
IPPR |
LR/I |
EJ/TPJ |
EFA/CFA/CtV/NV/DV/ICR |
1200 |
65 |
11 |
LG |
Coleman et al. (2011) |
B2B service brand identity scale |
LR |
EJ/TPJ |
EFA/CFA/DV/I-T-CR/ICR |
210 |
119 |
15 |
LG/Deductive approach to scale development |
Colwell et al. (2008) |
Measure of service convenience |
LR/I |
EJ/TPJ |
EFA/CFA/CV/DV/NV/ICR |
201 |
30 |
17 |
LG/CSM |
Cossette et al. (2005) |
Caring Nurse–Patient Interactions Scale |
LR/ES |
EJ |
EFA/ICR |
332 |
121 |
70 |
CSM |
Dennis and Bocarnea (2005) |
Servant leadership assessment instrument |
LR/EP |
EJ |
EFA/CtV/ICR |
293 |
71 |
42 |
MD |
Devlin et al. (2014) |
Fairness measurement scale |
LR, and ES |
EJ/TPJ |
EFA/CFA/CV/DV/NV/ICR |
3100 |
9 |
8 |
LG |
Dunham and Burt (2014) |
Organizational Memory Scale |
LR/ES |
NCR |
EFA/CFA/CV/T-RR/ICR |
431 |
72 |
21 |
SRM |
Edwards et al. (2010) |
STL |
FC |
TPJ |
EFA/CV/CtV/ICR |
270 |
NCR |
84 |
LG |
Feuerstein et al. (2005) |
Response to work in those with upper extremity pain scale |
LR/FC/ES |
TPJ |
EFA/T-RR/ICR |
282 |
136 |
136 |
LG/SSS |
Fisher et al. (2014) |
Entrepreneurial Success Scale |
LR/I |
EJ |
EFA/CFA/ICR |
213 |
9 |
4 |
SSS/Subjective Analysis/SRM |
Flight et al. (2011) |
Characteristics-based innovation adoption scale |
LR |
EJ/TPJ |
EFA/CFA/ICR/EV/CV/DV/NV/ICR |
430 |
122 |
43 |
LG |
Forbush et al. (2013) |
EPSI |
LR |
NCR |
EFA/CFA/CV/CtV/DV/T-RR/ICR |
1528 |
160 |
45 |
LG |
Foster et al. (2015) |
GNS |
LR/ES |
NCR |
EFA/CFA/ICR |
2259 |
35 |
33 |
Lack of the validity |
Franche et al. (2007) |
RRTW |
LR/EP |
EJ |
EFA/CFA/CrV/PV/IV/EV/ICR |
632 |
NCR |
22 |
SSS/CSM |
Gesten (1976) |
HRI |
LR/EP/ES |
EJ |
EFA/T-RR/ICR |
592 |
79 |
54 |
LG |
Gibbons et al. (2013) |
MULTIPleS |
LR/ES/QER |
TPJ |
EFA/T-RR/ICR |
490 |
53 |
22 |
LG |
Gligor and Holcomb (2014) |
SCA |
LR/ES/I |
EJ/TPJ |
EFA/CFA/CV/DV/EV/ICR |
151 |
NCR |
21 |
CSM |
Glynn et al. (2015) |
PFS |
ES/QER |
NCR |
EFA/CV/T-RR/ICR |
1496 |
26 |
10 |
LG/MD |
Gottlieb et al. (2014) |
Consumer perceptions of trade show effectiveness scale |
LR/I |
NCR |
EFA/CFA/CV/DV/NV/I-T-CR/ICR |
739 |
13 |
11 |
LG/Items ambiguous/Difficult to control variables |
Hall et al. (2002) |
General Trust in physicians scale |
LR/FC/EP |
EJ/TPJ |
EFA/ICR |
502 |
25 |
11 |
LG/CSM |
Han et al. (2011) |
Scale of switching barriers in full-service restaurants |
LR/FC |
EJ/TPJ |
EFA/CFA/CV/NV/I-JR/ICR |
401 |
NCR |
17 |
LG |
Henderson-King and Henderson-King (2005) |
ACSS |
LR |
TPJ |
EFA/DV/CV/T-RR/ICR |
1288 |
26 |
15 |
LG |
Hernandez and Santos (2010) |
Development-based trust |
LR/I |
TPJ |
EFA/CFA/CV/DV/NV/ICR |
238 |
30 |
27 |
CSM |
Hildebrandt et al. (2004) |
MDDI |
LR/ES |
NCR |
EFA/CV/DiV/T-RR/ICR |
245 |
21 |
20 |
LG/Lack of the DV |
Ho and Lin (2010) |
Scale for measuring internet banking service quality |
LR/I/ES |
TPJ |
EFA/DV/CV/ICR |
130 |
30 |
17 |
SSS |
Jong et al. (2014) |
CRIQ |
LR/ES |
EJ |
EFA/CFA/T-RR/ICR |
310 |
120 |
120 |
Lack of the CFA - the CFI fit is below the 0.90 |
Kim et al. (2011) |
CEI |
LR |
TPJ |
EFA/CFA/CV/DV/ICR |
397 |
134 |
26 |
LG/Lack of the validity/WBS |
Kim et al. (2014) |
SAPS |
LR |
EJ |
CFA/CtV/CV/ICR |
795 |
29 |
15 |
Lack of the DV |
Kwon and Lennon (2011) |
Brand Association Scale |
LR |
EJ |
EFA/CFA/CV/DV/I-JR/ICR |
671 |
28 |
14 |
LG |
Lin and Hsieh (2011) |
SSTQUAL Scale |
LR/FC/I |
EJ |
EFA/CFA/CV/DV/NV/I-T-CR/ICR |
1238 |
75 |
20 |
LG/subjectivity in the EFA and CFA |
Lombaerts et al. (2009) |
SRLTB |
LR |
EJ |
EFA/CFA/ICR |
952 |
39 |
10 |
Initial unsatisfactory factor analysis output |
Lucas-Carrasco et al. (2011) |
QOCS |
LR/FC |
TPJ |
EFA/CFA/CV/DV/ICR |
3772 |
44 |
17 |
Recruitment of a larger number of interviewers |
Mahudin et al. (2012) |
Measuring rail passenger crowding |
LR/ES |
EJ/TPJ |
EFA/CFA/CV/DV/ICR |
525 |
9 |
20 |
Lack of the CtV/SRM |
Medina-Pradas et al. (2011) |
BDSEE |
ES/EP |
EJ |
EFA/ICR |
77 |
14 |
14 |
SSS/CSM |
Morean et al. (2012) |
AEAS |
LR/ES |
EJ/TPJ |
EFA/CFA/CV/CtV/DV/T-RR/ICR |
546 |
40 |
22 |
LG/SRM/CSM |
Morgado et al. (2014) |
SAS-EB |
LR/FC |
EJ/TPJ |
CFA/CV/DV/ICR |
318 |
33 |
18 |
Lack of the use of a validated scale in the CV |
Nagy et al. (2014) |
Scale to measure liabilities and assets of newness after start-up |
LR/I |
EJ |
EFA/CFA/DV/ICR |
260 |
235 |
19 |
LG/SSS |
Napoli et al. (2014) |
Consumer-based brand authenticity scale |
LR |
EJ/TPJ |
EFA/CFA/CV/DV/PV/ICR |
762 |
157 |
14 |
Lack of a more robust LR |
Negra and Mzoughi (2012) |
OCPS |
LR/I |
EJ |
EFA/CFA/CV/DV/NV/I-T-CR/ICR |
512 |
77 |
5 |
Widely heterogeneous sample/Brevity of the scale. |
Ngorsuraches et al. (2007) |
TRUST-Ph |
LR/FC/EP/ES |
EJ |
EFA/ICR |
400 |
40 |
30 |
LG/SSS/MD/social desirability bias |
Oh (2005) |
Affective reactions to print apparel advertisements scale |
LR/FC/ES |
TPJ |
EFA/CFA/CV/DV/CtV/ICR |
128 |
66 |
54 |
LG |
Olaya et al. (2012) |
ISAD |
EP/ES |
EJ |
CV/DiV/T-RR/ICR |
76 |
20 |
17 |
LG |
Omar and Musa (2011) |
LPSQual |
LR/FC |
EJ |
EFA/CFA/CV/DV/NV/ICR |
655 |
57 |
26 |
LG/Lack of the NV/CSM |
Pan et al. (2013) |
PMGS |
I |
EJ/TPJ |
EFA/CFA/CV/S-RR/I-I-CR/I-T-CR/ICR |
554 |
71 |
14 |
LG/SRM/Lack of the T-RR |
Patwardhan and Balasubramanian (2011) |
Measurement scale for brand romance |
LR/ES/QER |
TPJ |
EFA/CFA/CV/DV/CtV/NV/ICR |
711 |
70 |
12 |
LG |
Pimentel et al. (2007) |
EPM |
NCR |
EJ/TPJ |
EFA/CFA/ICR |
480 |
13 |
13 |
LG/Lack of the CV and DV |
Pommer et al. (2013) |
PCQ |
EP/FC |
TPJ |
EFA/CFA/CV/ICR |
953 |
391 |
18 |
CSM |
Reed et al. (2011) |
ESLS |
ES |
EJ |
EFA/CFA/CV/DV/ICR |
218 |
55 |
25 |
LG/SRM/WBS |
Rice et al. (2013) |
MDRS-22 |
LR |
EJ |
EFA/CFA/ICR |
1176 |
82 |
22 |
LG/Lack of the T-RR/Lack of the CV |
Riedel et al. (2011) |
RSM-scale |
LR/ES |
EJ/TPJ |
DV/T-RR/ICR |
136 |
43 |
36 |
LG |
Rodrigues and Bastos (2012) |
Organizational Entrenchment Scale |
EP/ES |
EJ |
EFA/CFA/I-T-CR/I-I-CR/ICR |
721 |
31 |
22 |
LG |
Rodríguez et al. (2013) |
VEDAS |
ES |
NCR |
EFA/CFA/CV/CtV/T-RR/ICR |
1034 |
40 |
20 |
Long time between the test and retest/Lower Cronbach’s alpha |
Rosenthal (2011) |
IEK |
EP |
EJ |
EFA/CV/CrV/I-T-CR/I-I-/T-RR/ICR |
292 |
54 |
21 |
LG/SSS |
Saxena et al. (2015) |
UCLA Hoarding Severity Scale |
LR/EP |
EJ |
EFA/CV/DV/I-I-CR/ICR |
127 |
NCR |
10 |
Lack of the T-RR/Lack of the instructions for raters in the initial version of the scale |
Schlosser and McNaughton (2009) - |
I-MARKOR scale |
LR/FC/I |
EJ/TPJ |
EFA/CFA/CV/DV/NV/ICR |
138 |
71 |
20 |
SSS/CSM. |
Sewitch et al. (2003) |
PPDS |
LR |
EJ |
EFA/CrV/CV/ICR |
200 |
10 |
10 |
LG/CrV was limited/content validity was not formally assessed |
Sharma (2010) |
Personal Cultural Orientations Scale |
LR/I |
EJ |
EFA/CFA/NV/CV/PV/DV/ICR |
2332 |
96 |
40 |
LG/Lack of the PV |
Sharma and Gassenheimer (2009) |
SPC Scale |
LR/EP/I |
EJ |
EFA/CFA/CV/DV/ICR |
511 |
8 |
17 |
Lack of the EV |
Shawyer et al. (2007) |
VAAS |
LR |
EJ |
CV/T-RR/ICR |
41 |
61 |
31 |
Lack of a more robust demonstration of the validity/SSS |
Sin et al. (2005) |
CRM |
LR |
EJ |
EFA/CFA/CV/DV/NV/ICR |
641 |
78 |
18 |
LG/CSM |
Sohn and Choi (2014) |
Expected Interactivity Scale |
LR/EP/I |
EJ |
EFA/CFA/CV/DV/CtV/T-RR/ICR |
378 |
50 |
12 |
Lack of the empirical test |
Song et al. (2011) |
SECI |
LR |
EJ |
EFA/CFA/CV/I-I-CR/ICR |
469 |
26 |
17 |
LG/deductive approach |
Staines (2013) |
Investigative Thinking Styles Scale |
LR |
TPJ |
EFA/ICR |
545 |
68 |
16 |
LG |
Sultan and Wong (2010) |
Performance-based servisse quality model scale |
LR/FC/ES |
EJ |
EFA/CFA/ICR |
362 |
67 |
67 |
The study uses three sources to collect data |
Swaid and Wigand (2009) |
E-Service Quality Scale |
LR |
TPJ |
EFA/CFA/CV/DV/ICR. |
557 |
NCR |
28 |
Online survey |
Tanimura et al. (2011) |
DDLKOS |
LR/I |
EJ |
EFA/CFA/CtV/ICR |
362 |
48 |
14 |
Inadequate choose variables to be correlated with that of the study |
Taute and Sierra (2014) |
Brand Tribalism Scale |
LR/ES |
NCR |
EFA/CFA/CV/DV/ICR |
616 |
35 |
16 |
LG |
Tombaugh et al. (2011) |
SEW |
LR/EP |
NCR |
EFA/CFA/CV/DV/PV/ICR |
348 |
5 |
5 |
CSM/Brevity of the scale |
Turker (2009) |
CSR |
LR/FC/ES |
TPJ |
EFA/I-I-CR/I-T-CR/ICR |
269 |
55 |
18 |
LG |
Uzunboylu and Ozdamli (2011) |
MLPS |
LR/I/EP |
EJ |
EFA/S-RR/ICR |
467 |
31 |
26 |
LG |
Van der Gaag et al. (2013) |
DACOBS |
EP |
EJ |
EFA/CV/ICR/S-RR/T-RR |
257 |
70 |
42 |
SSS/Validation performed with patients/Inappropriate choice of the instruments for validation |
Von Steinbüchel et al. (2010) |
QOLIBRI |
LR/ES |
EJ |
EFA/CFA/T-RR/ICR |
2449 |
148 |
37 |
SSS |
Voon et al. (2014) |
HospiSE |
LR/FC |
EJ/TPJ |
EFA/CFA/CV/DV/CtV/ICR |
1558 |
NCR |
21 |
LG/CSM |
Walshe et al. (2009) |
DIP |
LR/I/ES |
TPJ |
Ecological validity/ICR |
31 |
48 |
48 |
SSS/Lack of the DV, CV and T-RR |
Wang and Mowen (1997) |
SC |
LR |
EJ |
EFA/CFA/CV/DV/PV/I-T-CR/ICR |
140 |
60 |
9 |
SSS |
Wepener and Boshoff (2015) |
The customer-based corporate reputation of large service organizations scale |
LR/ES/FC |
EJ |
EFA/CFA/NV/CV/DV/ICR |
2551 |
78 |
19 |
LG |
Williams et al. (2009) |
SCSC |
LR/I |
EJ/TPJ |
EFA/CFA/CV/DV/PV/I-T-CR/ICR |
162 |
5 |
5 |
LG; b) WBS. |
Wilson and Holmvall (2013) |
Incivility from customers scale |
LR/FC |
EJ |
EFA/CFA/CV/DV/CtV/ICR |
439 |
27 |
10 |
LG/CSM/SRM |
Yang et al. (2014) |
BLOG-S-INNO Scale |
EP |
TPJ |
EFA/CFA/CV/DV/ICR |
498 |
517 |
18 |
LG |
Zhang and Hu (2011) |
Farmer-buyer relationships in China Scale |
LR/ES |
EJ/TPJ |
EFA/CFA/CV/I-I-CR/ICR |
210 |
39 |
22 |
LG |
Zheng et al. (2010) |
DPEBBS |
LR/FC |
EJ |
EFA/CFA/CtV/T-RR/I-T-CR/ICR |
269 |
51 |
24 |
LG/SSS/EFA and CFA - same sample/Reliability coefficients - unsatisfactory. |