This paper analyzes typical aspects of Web based software production. A case study is carried out to identify how Web applications with high user interactivity and complex functionality must be produced. The results of the case study are confronted with literature's identified aspects, resulting in a process model which shows the need of the integrated multidisciplinary development and intensive user participation. Finally, limitations of this model are discussed in relation to differents Web application domains.
Software process; software engineering; web; intranet; design