Multi-criteria analysis of professional education on supply chain management

Tramarico, Claudemir Leif; Karpak, Birsen; Salomon, Valerio Antonio Pamplona; Silveira, Camila Aparecida Maciel da; Marins, Fernando Augusto Silva

doi:10.1590/0103-6513.20180087

Brasil

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Research Article • Prod. 29 • 2019 • https://doi.org/10.1590/0103-6513.20180087 linkcopy

Multi-criteria analysis of professional education on supply chain management

Authorship SCIMAGO INSTITUTIONS RANKINGS

Abstract

Paper aims This paper presents an analysis of professional education programs on Supply Chain Management (SCM). The purpose of this study is to analyze six professional education programs offered by the leading SCM associations, including Advanced Certified Professional Forecaster, Certified Production and Inventory Management, Certified Professional in Supply Management, and Supply Chain Professional. The analysis of professional education programs shall consider relevant criteria. There are multiple relevant criteria; some are tangible, and some others are intangible.

Originality In 2007 Prof. Lummus researched professional education influence to SCM practices. This work is an extension of Prof. Lummus research, updating it, including more professional education programs and analyzing with AHP.

Research method This paper applied the Analytic Hierarchy Process (AHP), a method for multi-criteria analysis, considering individual benefits and organizational benefits as the two main criteria, and professional education programs as alternatives.

Main findings The two major contributions of this paper are: first, it presents individual benefits and organizational benefits that must be met by professional education programs; second, it evaluates the programs from multiple perspectives.

Implications for theory and practice The approach proposed evaluates both tangible and intangible benefits of the programs.

Keywords Analytic hierarchy process; Professional education; Supply chain management

	Item			Value
	Number of articles			54
	Number of cited references			677
	Average of citation			13
	h-index			13

Reference	Method	Topic
Ahire (2001)	Case study	Professional education
Alfalla-Luque et al. (2011)	Case study	Education
Brandon-Jones et al. (2016)	Survey	Professional service
Camm et al. (2014)	Survey	Operations research and management science
Cannon et al. (2010)	Survey	Sourcing
Coltman & Devinney (2013)	Survey	Capability
Fawcett & Rutner (2014)	Survey	SCM education
Feisel et al. (2011)	Case study	Sourcing
Gibson et al. (2016)	Case study	SCM education
Hopp et al. (2007)	Optimization	Operations Systems
Kotzab et al. (2018)	Review of the literature	SCM and logistics competences
Lewis & Brown (2012)	Case study	Service operations
Lummus (2007)	Case study	Professional education
Lutz & Birou (2013)	Survey	SCM education
Mentzer et al. (2008)	Theoretical-conceptual	SCM
Olson (2005)	Survey	Professional education
Rai & Hornyak (2013)	Correlations analysis	Sourcing
Rossetti & Dooley (2010)	Cluster analysis	SCM jobs
Schellekens et al. (2003)	Survey	Professional education
Schellekens et al. (2010a)	Simulation	Professional education
Schellekens et al. (2010b)	Discrete event simulation	Professional education
Schoenherr & Swink (2012)	Survey	SCM strategy
Schoenherr et al. (2014a)	Survey	Sourcing
Sodhi et al. (2008)	Survey	Business education
Stouthuysen et al. (2012)	Survey	Sourcing
De Treville & Van Ackere (2006)	Simulation	Professional education
Wouters (2009)	Case study	Performance measurement
Wu et al. (2012)	Survey	Capability
Xu et al. (2011)	Correlations analysis	Operations research and management science

	Professional education program	SCM association
	ACPF (Advanced Certified Professional Forecaster)	IBF
	CPIM (Certified Production and Inventory Management)	APICS
	CPSM (Certified Professional in Supply Management)	ISM
	CSCM (Certified Supply Chain Manager)	ISCEA
	ECL (European Certified Logistician)	ELA
	SC PRO (Supply Chain Professional)	CSCMP

Benefit	Description	Reference
Individual recognition	Recognition is appropriate to motivate behaviors such as inventiveness, commitment, and initiative.	Hansen et al. (2002)
Improve SCM knowledge	The adoption and integration of what people know, how well people communicate what they know and how quickly people learn new things, can give a company a sustainable competitive advantage.	Van Zyl (2003)
Credential recognition	The credential allows certified individuals to demonstrate knowledge in the professional activities of SCM.	Lummus (2007)
Validate of knowledge and abilities	Assess a worker's knowledge and abilities; the status characteristic is perceived as relevant to an organizational task.
Validate of knowledge and abilities		Treem (2013), Gammelgaard & Larson (2001)
Common understanding of vocabulary and processes	Common understanding of a given concept and the terminology that would be consistent in the company.	Lummus (2007)
Use of best practices	Methods that have been found to be an effective mean for accomplishing goals and that can be used or adapted.
Use of best practices		Gilbert (2014), Bulkeley (2006)
Improve company performance	The capability to share explicit and tacit knowledge for the company enables competitive performance.	Schoenherr et al. (2014b)
Proven knowledge and organizational skills	Focus on supporting an individual to be more effective at work and to operate better in groups and in the organization.	Khadivar et al. (2007)

Sub-criteria	IR	IK	PC	VK	Priority
IR (Individual recognition)	1	0.9	0.9	2.4	27.5%
IK (Improve SCM knowledge	1/0.9	1	1	2.7	30.6%
PC (Professional certification)	1/0.9	1	1	2.7	30.6%
VK (Validation of knowledge and skills)	1/2.4	1/2.7	1/2.7	1	11.3%

Sub-criteria	VP	BP	CP	OS	Priority
VP (Common understanding of vocabulary and processes)	1	1	0.9	2.2	28.1%
BP (Best practices)	1	1	0.9	2.2	28.1%
CP (Improve company performance)	1/0.9	1/0.9	1	2.7	31.1%
OS (Proven knowledge and organizational skills)	1/2.2	1/2.2	1/2.7	1	12.7%

Level	L1	L2	L3	L4	L5	Eigenvector	Priority
L1 (Excellent)	1	1.2	1.5	2	4	1.70	1
L2 (Very good)	1/1.2	1	1.2	1.7	3.3	1.41	0.83
L3 (Good to very good)	1/1.5	1/1.2	1	1.3	2.7	1.14	0.67
L4 (Good)	1/2	1/1.7	1/1.3	1	2	0.85	0.50
L5 Poor to good)	1/4	1/3.3	1/2.7	1/2	1	0.43	0.25
L6 (Poor)	0	0	0	0	0	0	0

Programs/Sub-criteria	IR	IK	PC	VK	VP	BP	CP	OS
ACPF (Advanced Certified Professional Forecaster)	L2	L2	L2	L3	L1	L4	L2	L2
CPIM (Certified Production and Inventory Management)	L2	L1	L1	L2	L1	L2	L2	L2
CPSM (Certified Professional in Supply Management)	L4	L3	L4	L4	L2	L3	L3	L4
CSCM (Certified Supply Chain Manager)	L4	L3	L4	L4	L4	L4	L4	L4
ECL (European Certified Logistician)	L4	L3	L4	L4	L2	L1	L4	L4
SC PRO (Supply Chain Professional)	L2	L2	L3	L2	L1	L3	L2	L2

Program	IR	IK	PC	VK	VP	BP	CP	OS
ACPF	0.83	0.83	0.83	0.67	1	0.50	0.83	0.83
CPIM	0.83	1	1	0.83	1	0.83	0.83	0.83
CPSM	0.50	0.67	0.50	0.50	0.83	0.67	0.67	0.50
CSCM	0.50	0.67	0.50	0.50	0.50	0.50	0.50	0.50
ECL	0.50	0.67	0.50	0.50	0.83	1	0.50	0.50
SC PRO	0.83	0.83	0.67	0.83	1	0.67	0.83	0.83

	Sub-criteria	Overall priority
	Individual benefits	50.0%
	IR (Individual recognition)	13.8%
	IK (Improve SCM knowledge)	15.3%
	PC (Professional certification)	15.3%
	VK (Validation of knowledge and skills)	5.6%
	Organizational benefits	50.0%
	VP (Common understanding of vocabulary and processes)	14.1%
	BP (Best practices)	14.1%
	CP (Improve company performance)	15.5%
	OS (Proven knowledge and organizational skills)	6.3%

	Program		Overall evaluation
	ACPF		0.80
	CPIM		0.91
	CPSM		0.62
	CSCM		0.53
	ECL		0.64
	SC PRO		0.81

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