The new product development process (PDP) literature doesn't give significant focus on manufacturing process specification and validation. Nevertheless, in some areas this subject is one of the main competitive advantage sources. The consumer goods industry that's related with high production level is an example. This paper presents a case study about an especific consumer goods producer from personnel higienic segment. It demonstrates the importance of this product development phase, the barriers, and the theoric gap, applying a business process modelling approach. The annalysis was based on the product development process model elaborated, interviews with stakeholders, documental analysis and participant observation. Besides presenting and discussing this enterprise experience, the paper brings an actual theory annalysis and future research statements.
Product development process; product validation; design for manufacture and assembly